INTRODUCTION

 

At Agnosticos LLC, we are committed to protecting the personal data of our users and visitors. This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our website www.agnosticos.co and other communication channels. The use of our services implies acceptance of this Policy. We recommend reviewing this document periodically, as it may be updated at any time to comply with new legal provisions or internal changes.

​

Data Controller: Agnosticos

 

• Website: www.agnosticos.co

• Email: nmartinez@agnosticos.co

​

​

WHAT INFORMATION DO WE COLLECT?

 

We only collect personal information voluntarily when you provide it directly to us. This may include:

 

a). Personal data:

​

• Full name

• Residential address

• Landline or mobile phone number

• Email address

• Any other information necessary for the provision of our services

​

PURPOSES OF DATA PROCESSING

 

The personal information we collect will be used for the following purposes:

 

a). Customer relationship management:

​​

• ​Responding to inquiries, requests, or comments

• Processing purchases, applications, or registrations

• Providing technical support or personalized assistance

• Informing you about updates, changes, or improvements to products or services

 

b). Service optimization

​

• Analyzing preferences and behavior to improve user experience 

• Developing and enhancing technological solutions

• Personalizing content, communications, or interfaces

​

c). Legal compliance and security:

​​

• Complying with legal requirements

• Preventing fraudulent activities or misuse of our services

• Protecting the integrity of our systems and data security

 

d). Commercial communications and marketing:

​

• ​Sending newsletters, promotions, or product updates

• Conducting surveys, market research, or informational campaigns

• Displaying personalized content and advertising based on your interests

 

e). Other authorized uses:

​

• Any other use that is duly informed to you and expressly authorized

 

LEGAL BASIS AND CONSENT

​

The processing of your personal data is based on your free, prior, express, and informed consent. By voluntarily providing your data through our channels, you agree that it will be processed in accordance with this Policy.

 

In the countries where Agnosticos LLC operates, we comply with local personal data protection regulations, including the General Data Protection Regulation (GDPR), Ley 1581 de 2012 in Colombia, and other applicable provisions.

 

If you do not wish for your data to be processed, please refrain from providing it

 

CONTROL AND ACCESS TO YOUR INFORMATION

 

You have the right to:

 

• Access, update, and correct your personal information 

• Revoke the consent granted for the processing of your data

• Request the deletion of your data from our databases, when applicable

​

To exercise these rights, you may contact us at: nmartinez@agnosticos.co Agnosticos LLC will not sell or share your information with third parties without your authorization, except where expressly required by law.

​

CHANGES TO THIS PRIVACY POLICY

​

Agnosticos LLC reserves the right to modify this Policy at any time. Any changes will be published on our website along with the date of the latest update. Continued use of our services after changes are published will constitute your acceptance of such changes.

​